4 stars were given because the printer was literally bought a month and a half ago and instead of just swapping it out with a new one, we had to go through the manufacturers warranty process. I will say, from the time I shipped it out to the time I got it back was great. Hardly any time passed.

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

The response was much faster this time and got it fixed within 1 1/2 weeks! They fixed the problem and answered the questions I had! Also, great that there was a warranty to help with the price!

Fixed and working well, would have been easier if could have paid by credit card

Contacted MagiCard for advice and support, got great friendly service, very helpful , much appreciated